Frequently Asked Questions
What types of payment does Lady Quarters accept?
LadyQuarters.com accepts all major credit cards including MasterCard, Visa, American Express & Discover. We also accept Checkout by Amazon, PayPal, Google Checkout, Check and/or Money Order. When paying by personal check and/or money order, order will ship on receipt of payment.
How do I pay using Checkout with Amazon?
When paying with your Amazon Account, you must click the Checkout with Amazon button on the cart page. You’ll be re-directed to Amazon.com and their checkout page to finish the transaction. You’ll receive an email from Amazon with your order information, and you will manage the order through your Amazon.com account. You will not receive a confirmation email from LadyQuarters.com, only the Amazon.com order confirmation.
How do I pay using Google Checkout?
When paying with Google Checkout you must click the “Google Checkout” button on the cart page. You will be re-directed to Google and their checkout page to finish the transaction. You will receive an email from Google with your order information, and you will manage the order through your Google account. You will not receive a confirmation email from LadyQuarters.com.
How do I pay using PayPal?
When paying with PayPal you must click the Pay Now! button on the final invoice confirmation page, then you’ll be re-directed to PayPal and their checkout page to finish the transaction. You’ll receive an email from LadyQuarters.com with your order information and a another email when your item(s) ships. All orders using PayPal that don’t finish the transaction with PayPal will remain PENDING until payment has been completed.
Will I be notified when my order ships?
Yes, you’ll receive an email confirming that your order has been shipped along with a tracking number issued from one of our three carriers which are Fed Ex, UPS and USPS. You can enter the tracking number at the carriers site to view status of delivery.
www.fedex.com, www.ups.com, www.usps.com
What is cost of shipping?
Orders over $75 are Free Shipping. Under $75 is a flat $7.95 within the United States. Please visit our International Shipping page to view details of shipping outside the USA, including rates.
How long before my order ships after ordering?
Orders are processed within 2 business days from the date of purchase. Orders submitted after 3:00pm CST will be processed the following business day.
How long will it take for my order to be delivered?
Days in transit vary depending on your location. Ground packages can take up to 7 business days for delivery but often arrive within 2-3 business days.
How long will I have to wait for a backordered item?
Backordered merchandise is a case by case situation. We will notify you of a date when you can expect the backordered merchandise to be available. If, however, there isn’t a firm backorder date you can either substitute item(s) or we’re able to remove item(s) in question.
How do I return or exchange merchandise?
Please visit the following link to request a return and/or exchange.
